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Benchmarking and Quality Research

Pharma Quality Excellence Library 
Intense competition and increased regulatory oversight from the government, industry boards and demanding customers has necessitated the integration of quality systems into business operations... (ID OPS-2)
Companies Profiled: H. J. Heinz Company, Inveresk, Xilinx, Kohler Co., more ...
Price: $29995.00   Free Excerpt Available
Integrating Quality into Business Systems for High Performance 
Integrated Quality Systems are critical to an organization’s health, profitable growth and to ensure the value, safety, efficiency and effectiveness of its products and services... (ID OP-103)
Companies Profiled: Allergan, Wyeth Nutritionals, Dell Computer, Wyeth Pharmaceuticals, more ...
Price: $4725.00   Free Excerpt Available
Optimizing Staffing and Resources in the Records & Information Management Field 
Records and Information Management (RIM) leaders today face multiple challenges, both in adopting new technologies and extending their services to encompass electronic records formats... (ID POP-221)
Companies Profiled: Abbott Laboratories, Armstrong , BAE Systems, Bechtel Infrastructure, more ...
Price: $3975.00   Free Excerpt Available
Improving the Quality Function: Driving Organizational Impact & Efficiency 
Most organizations face the challenge of successfully configuring their Quality organizations to deliver optimal performance, impact and efficiency in today's market... (ID POP-219)
Companies Profiled: 3M, Bank of America, Becton Dickinson, Convergys Employee Care, more ...
Price: $3834.00   Free Excerpt Available
Best Practices for Valuing Internal Consulting Organizations 
Many leading companies have developed and staffed an internal consulting organization for various reasons, but in times of economic adversity, as costs are scrutinized, the value of all functions within companies are being questioned... (ID POP-227)
Companies Profiled: Pharmaceuticals, 3M Company, Leggett & Platt, Colceramica, more ...
Price: $3700.00   Free Excerpt Available
The Quality Function: Structures, Staffing and Execution 
Knowledgeably improve the quality function of your company by using the benchmark metrics, managerial observations and benchmark study trend analysis in this report... (ID OP-88)
Companies Profiled: Abbott, Alcon, GlaxoSmithKline, Johnson & Johnson, more ...
Price: $3445.00   Free Excerpt Available
Best Practices in Developing the Benchmark Function 
Understand optimal structures for benchmarking, successful approaches to prioritizing research requests, methods for building buy-in for benchmarking as a concept and ways to track process improvements resulting from benchmarking efforts... (ID KM-39)
Companies Profiled: AstraZeneca, Eastman Kodak, PSEG, BT Group, more ...
Price: $2098.00   Free Excerpt Available
Employee Engagement and the Service-Profit Chain 
New Research underscores the importance of "engaging employees" in their jobs and companies as a way to foster high productivity, high morale and excellent customer service... (ID HR-58)
Companies Profiled: 3M, Freescale Semiconductors, BAI, Microsoft, more ...
Price: $1625.00   Free Excerpt Available
Lean, Six Sigma & TQM Project Success: Recent Case Studies and Benchmarks 
Improve a process and generate more savings or revenue by learning how over 30 companies applied lean, six sigma and total quality management (TQM) methods and the results of these efforts... (ID OP-92)
Companies Profiled: Agilent Technologies, Allergan, Avaya, Bank of America, more ...
Price: $1190.00   Free Excerpt Available
Building Six Sigma Excellence: Case Study of General Electric 
Study GE's Six Sigma Quality Assurance program to understand its design, implementation, training, career path planning, and measurement system... (ID OP-72)
Companies Profiled: ABB, AlliedSignal, Argus Research Corp, Benson Securities, more ...
Price: $650.00   Free Excerpt Available
The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company 
This book whisks the reader behind the scenes, examining the history and philosophy of the Baldrige and rigorously assessing its impact on the field of total quality management... (ID BK-2)
Price: $29.95
Benchmarking for Best Practices: Winning through Innovative Adaptation 
Hailed as "the new benchmark" for all those interested in benchmarking and best practice improvement... (ID BK-1)
Companies Profiled: Best Practices LLC
Price: $29.95
Pharma Quality Excellence Library Summary 
Intense competition and increased regulatory oversight from the government, industry boards and demanding customers has necessitated the integration of quality systems into business operations... (ID OPS-2A)
Companies Profiled: H. J. Heinz Company, Inveresk, Xilinx, Kohler Co., more ...
Price: FREE
 


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