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Industry > Financial Services > Customer Relationship Management
Customer Relationship Management Research
Managing World-Class Call Centers: Site Visit Findings
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Our most comprehensive call center report! Improve processes, performance measurement, and human resource management to transform your call center into a world-class customer service tool... (ID CS-50)
Companies Profiled: A Leading Pharmaceutical Company, American Airlines, American Express, Avnet, more ...
Price: $2490.00
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