Best Practices, LLC Home
Customized Benchmarking Studies Detailed Benchmarking Research Reports Immediate Access to Best Practices Research Fast Access to World-Class Companies
Advanced Search
Wizards and Analytics Search
Simple Search
By Subject Area
By Industry Focus
Customer Service > Call Centers
Call Centers Best Practices

Best Practices, LLC has conducted extensive research in the field of Call Centers. Browse through and sample our published Call Centers research in the topics below:
      View all Call Centers research
 
Transforming Contact Centers into High-Performing Sales Channels: Building Service that Sustains Sales
Economic, competitive and regulatory pressures have companies investigating new measures that will protect and expand customer relationships and cost-efficiently expand sales efforts... (ID CS-63)

Managing World-Class Call Centers: Site Visit Findings
Our most comprehensive call center report! Improve processes, performance measurement, and human resource management to transform your call center into a world-class customer service tool... (ID CS-50)

 


All contents copyright 1996--2010 Best Practices, LLC (919) 403-0251
Site Map | Read our Privacy Policy.