Johnson & Johnson Health Care Systems Inc. Susan Couture Vice President, US Region Customer Services Biography	Sanofi Aventis Kenneth Gordon Senior Manager, Field Communications Biography

Teradata Corporation Ron Swift Vice President, Cross Industry Solutions Biography	Pfizer US Pharmaceuticals Steve Rynkowski Senior Director Biography

WR Grace John Pelton Director of Corporate Productivity Biography	Vistakon, Johnson & Johnson Vision Care Inc Hank Brigman Director Customer Experience Biography

Centerpoint Energy Beverly Braden Manager of Benchmarking Biography	Global Software Excellence Bob Yacobellis Founding Partner Biography

PSE&G Joseph Martucci Performance Leader Biography

Interested in joining the Advisory Board? Contact Cameron Tew at (919) 767-9246 or ctew@best-in-class.com.